365php Privacy Policy – How We Protect Your Information

365php collects the following types of personal information when you register, use the platform, or interact with our services:

• Account Information: Your full name, date of birth, email address, phone number, and location (Philippines).
• Verification Documents: Government-issued ID (national ID, passport, driver's licence, or UMID) submitted for KYC verification.
• Financial Information: Payment details for GCash, Maya, online banking, or bank accounts used for deposits and withdrawals in Philippine Pesos.
• Usage Data: Game play history, betting activity, device type, IP address, browser information, and platform navigation patterns.
• Communications: Any messages or inquiries you send to 365php support through the platform.

We only collect information that is necessary for account operation, identity verification, transaction processing, fraud prevention, and platform improvement. We do not collect more information than required to deliver the services you use.

Your personal information is used for the following purposes on 365php:

• To create and maintain your account on the platform
• To verify your identity through KYC before processing your first withdrawal
• To process deposits and withdrawals in PHP through GCash, Maya, online banking, or bank transfer
• To monitor and prevent fraudulent activity, multiple accounts, or misuse of the platform
• To enforce the Terms and Conditions and ensure fair play
• To respond to support inquiries and resolve account or transaction issues
• To send transactional notifications such as deposit confirmations, withdrawal updates, and security alerts
• To improve platform performance, user experience, and game offerings based on aggregated usage data

365php takes the security of your personal information seriously. The following measures are in place to protect your data:

• SSL Encryption: All data transmitted between your device and the 365php platform is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Storage: Your personal and financial information is stored on secure servers with restricted access, protected by industry-standard encryption.
• OTP Verification: Account logins and sensitive actions require one-time password (OTP) verification sent to your registered mobile number.
• Limited Access: Only authorised 365php personnel have access to your data, and only when necessary for account management, verification, or support purposes.
• KYC Document Security: Identity documents you submit for verification are handled confidentially and are not shared outside of the verification process.

While 365php implements strong security measures, no system is completely immune to breaches. You are responsible for keeping your login credentials and OTP codes confidential. Do not share your account access with anyone else.

365php does not sell, rent, or trade your personal information to third parties for marketing purposes. However, your data may be shared in the following limited circumstances:

• Payment Providers: GCash, Maya, and Philippine banking partners receive the payment details required to process your deposits and withdrawals in PHP.
• Service Providers: Third-party technology providers that help operate the platform infrastructure, analytics, or fraud prevention systems may access anonymised or aggregated data.
• Compliance and Legal: Your data may be disclosed if required by Philippine law, court order, or regulatory investigation.

Any third-party service providers that handle your data are contractually required to maintain the same level of data protection and confidentiality that 365php applies. They are prohibited from using your personal information for purposes other than the services they provide to 365php.

365php uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help the platform remember your preferences, maintain your login session, and analyse usage patterns.

The platform uses the following types of cookies:

• Essential Cookies: Required for the platform to function, including session management and login authentication. These cannot be disabled.
• Performance Cookies: Help us understand how players use the platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymous.
• Preference Cookies: Remember your platform settings and language preferences to provide a more personalised experience.

You can disable non-essential cookies through your browser settings, but doing so may affect your ability to use certain features on the platform. Essential cookies cannot be disabled without preventing access to your account.

You have the following rights regarding your personal information held by 365php:

• Access: You can request a copy of the personal data 365php holds about you.
• Correction: You can update or correct inaccurate information through your account settings or by contacting support.
• Deletion: You can request the deletion of your personal data, subject to compliance and legal retention requirements.
• Restriction: You can request that 365php limit the processing of your data in certain circumstances.
• Portability: You can request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact 365php support through your account. Requests will be processed within a reasonable timeframe and in accordance with applicable data protection principles.

365php retains your personal information for as long as your account is active. After you close your account, certain records are kept for the following purposes:

• To comply with Philippine legal and regulatory requirements
• To resolve disputes, enforce agreements, and prevent fraud
• To maintain transaction records as required by law

Once the retention period expires and there is no legal or operational need to keep the data, it is securely deleted from 365php systems. KYC documents are retained in accordance with identity verification and anti-fraud compliance standards.

365php may update this Privacy Policy from time to time to reflect changes in data protection practices, legal requirements, or platform operations. An updated version will be posted on this page with a revised "Last Updated" date at the top.

Your continued use of the platform after a policy update is posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and close your account.

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your information is handled, contact 365php support through your account. For more general questions about the platform, visit the FAQ page.